Company Description

Publicis Sapient is a digital transformation partner helping established organizations get digitally enabled, both in the way they work and how they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices worldwide, our experience spanning technology, data sciences, consulting, and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients' businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit publicissapient.com.

Job Description

As a Director, Business Consulting at Publicis Sapient, you will act as your clients’ trusted advisor in leading the overall business solution, vision, strategy, roadmap, and prioritization for specific digital products within an engagement. You will collaborate with clients within the Consumer Products industry undertaking major Digital Business Transformation (DBT) initiatives to understand their business, B2B needs, and consistently deliver value through fast, increment cycles.

Your Impact

• Partner with clients, strategists, experience leads, and enterprise architects to define business goals and value streams from which we can shape solution propositions that deliver transformative business outcomes and customer experiences.
• Develop large solution visions that aligns with the product vision, strategy, and industry compliance, keeping the customer at the center of everything we do, leveraging design thinking tools.
• Represent the client while facilitating solution workshops with cross-functional leaders where you identify new solutions, business needs, and solution options, with a particular focus on B2B platforms and e-commerce
• Develop solution hypotheses based on user research and industry and market trend analysis.
• Translate solution vision into a product vision/roadmap containing well-defined, prioritized features that will realize the solution and value.
• Validate and present the business case to C-level executives and lead business reviews to ensure the team prioritizes the right features.
• Serve as a voice of the customer among the cross-functional team, with a deep understanding and representation of the customer’s B2B needs and business objectives within e-commerce
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes.
• Masterfully apply Lean Agile practices and frameworks.
• Collaborate with product managers, other solution managers, and cross-functional capability managers to ensure all product teams are aligned towards the same program increment (PI) objectives.
• Collaborate with enterprise architects to envision and prioritize capability enablers.
• Represent industry best practices and market trends to assist the client in maintaining a competitive advantage.
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority.
• Inspire, lead, and mentor a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services.

Qualifications

Your Skills and Experience

• Extensive experience in B2B e-commerce is essential
• Significant expertise within the consumer products industry; experience in the beverage industry is a plus.
• Understanding of commercial business models in the industry, with the ability to articulate strategies for market activation, including technology strategy.
• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value.
• Demonstrated success in creating large solutions, digital product visions, strategies, experiences, and services—from capability identification and ideation to launch, including engineering and operational quality.
• Experience working with a multi-disciplinary team on customer-focused products and services.
• Proven ability to collaborate and lead Program Increment (PI) cycles.
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders.
• Proficient in workshop facilitation to cultivate ideation.
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments.
• Proven track record of working with senior client stakeholders and diverse teams as a servant leader and steward of economic and customer value.
• Mastery in leading change and inspiring others to change behaviors.

Set Yourself Apart With

• Certified SAFe Product Owner/Product Manager designation.
• Certified Agile Product Manager designation.

Additional Information

Benefits of working here

• Hybrid working model and flexible working hours.
• Strong people first company culture.
• Numerous learning opportunities to support your professional growth.
• Amazing opportunities for career progression.
• Staff incentives and rewards schemes.
• Company pension plan and occupational disability insurance.
• Discounts on travel, culture, and leisure activities.
• “Work Your World Program” – every Publicis Sapient employee is entitled to work anywhere in the world for up to 6 weeks every year.